Policy privacy
Your privacy is important to us. Here is the policy of our company, Chapada Backpackers.
The Chapada Backpackers Hostel and Agency are committed to respecting your privacy regarding any information we may collect at our establishment in Chapada Diamantina, on our website chapadabackpackers.com, or other websites we own and operate.
Information Collection
We request personal information only when it is genuinely necessary to provide you with a service. We do so through fair and lawful means, with your knowledge and consent. We also inform you of why we collect the information and how it will be used.
Use of Cookies
Our website uses cookies to enhance your experience. These cookies include:
Essential cookies: Required for the proper functioning of the website.
Analytics cookies: Used to understand website usage and improve our services.
Marketing cookies: Allow us to display relevant and personalized advertisements.
By continuing to browse our site, you agree to the use of these cookies. You can manage your cookie preferences through your browser settings or our consent banner.
Integration with Bókun
When using our website to browse or book tours, you will be redirected to the Bókun platform to complete your reservation and make a payment. Bókun operates outside our domain, and any data entered on this platform is subject to its own privacy policy and practices. We recommend reading Bókun's Privacy Policy.
Please note that once redirected to Bókun, we have no control over the cookies or data collected by this platform.
Data Storage and Protection
We retain collected information only for as long as necessary to provide the requested service. When we store data, we protect it using commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
User Rights
Under the General Data Protection Law (LGPD), you have the following rights regarding your personal data:
Request access to collected data.
Request the correction or deletion of data.
Request data portability to another service provider.
Revoke previously given consent.
To exercise any of these rights, please contact us using the details provided in the Contact section below.
Information Sharing
We do not share your personal information publicly or with third parties, except when required by law.
Links to External Websites
Our website may contain links to external sites not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot be responsible for their privacy policies.
User Commitment
The user agrees to make appropriate use of the content and information provided by Chapada Backpackers and, in particular, to:
Not engage in illegal activities or those contrary to good faith and public order.
Not disseminate racist, xenophobic, terrorist, or human rights-violating content.
Not damage the physical (hardware) and logical (software) systems of the website, its suppliers, or third parties.
Contact
If you have any questions regarding how we handle user data and personal information or wish to exercise your privacy rights, please contact us via email:
📧 contato@agenciabackpackers.com
Policy Changes
We reserve the right to modify this policy at any time. We recommend checking this page periodically to stay informed of any updates.
📅 Effective date: December 20, 2024
✍️ Eric LE BIHAN, company owner
